Delivery, Return & Refund Policy

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Sunshine State Travel
Last Updated: 20/3/25 8:38PM

At Sunshine State Travel, we aim to provide a seamless shopping experience and ensure that your merchandise reaches you quickly and safely. Please review our delivery policy below for details on shipping options, timeframes, and costs.

• All orders are processed within 2-3 business days (excluding weekends and public holidays).
• You will receive a confirmation email once your order has been dispatched.
• If there are any delays in processing, we will notify you as soon as possible.

• Standard Delivery (3-5 business days) – £7.50
• Express Delivery (1-2 business days) – £10.00

• We offer worldwide shipping at an additional cost.
• Shipping rates vary based on destination and will be calculated at checkout.
• Estimated delivery times depend on the shipping carrier and your location.
• Customers are responsible for any customs duties or taxes applicable in their country.

• Once your order is dispatched, you will receive a tracking number via email.
• You can track your package through our delivery partners’ websites.

• If your order has not arrived within the estimated delivery time, please contact us at info@sunshinestatetravel.com
• If an item is lost or damaged in transit, we will work with the courier to resolve the issue.

• For information on returns and refunds, please refer to our Returns Policy.

If you have any questions regarding delivery, feel free to reach out:

Sunshine State Travel
Email: info@sunshinestatetravel.com

Thank you for shopping with Sunshine State Travel!

Sunshine State Travel

Last Updated: 20/3/25 8:42PM

At Sunshine State Travel, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.

• Items must be returned within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in resellable condition.
• Personalized or custom-made items cannot be returned unless faulty.
• Any returns that do not meet these conditions may be refused.

• Contact us at Info@sunshinestatetravel.com with your order number and reason for return.
• We will provide return instructions, including the return shipping address.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be issued to the original payment method within 5-7 business days.
• Shipping fees are non-refundable.

• If you need to exchange an item for a different size or variation, please contact us to check availability.
• Exchanges follow the same return conditions outlined above.

• If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
• Provide photos of the issue, and we will arrange for a replacement or refund at no additional cost.

For any questions about returns or refunds, please reach out:

Sunshine State Travel
Email: info@sunshinestatetravel.com

Thank you for shopping with Sunshine State Travel!